MUMBAI · FULLTIME
Engineer - Global Network Services
Tata Communications
Mumbai · onsite · Posted 71d ago
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Undisclosed1–3 yrsfulltimeMumbai
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Section · 01
About this role
Job Summary
We are looking for a proactive and technically skilled Technical Support Engineer with 2-3 years of experience in Linux, Windows Server administration, GitLab, and networking. The ideal candidate should possess strong troubleshooting skills and be capable of supporting server infrastructure, network devices, and DevOps tools while ensuring high system availability.
Responsibilities - Provide L2 technical support for Linux and Windows servers.
- Install, configure, and troubleshoot Linux (Ubuntu/RHEL/CentOS) and Windows Server environments.
- Monitor server health, system performance, and resource utilization.
- Troubleshoot application, OS, and infrastructure-related issues.
- Manage user accounts, permissions, and system services.
- Support GitLab administration, repository management, user access, branching, and merge requests.
- Assist development teams with Git workflows and CI/CD pipeline troubleshooting.
- Configure and troubleshoot networking issues including routing, switching, VLANs, DNS, DHCP, NAT, and load balancing.
- Support firewall administration, including policy creation, NAT, ACLs, and security rule implementation.
- Diagnose connectivity issues using tools such as ping, traceroute, tcpdump, netstat, and Wireshark.
- Coordinate with application, database, network, and security teams for incident resolution.
- Perform system patching, upgrades, and preventive maintenance.
- Maintain technical documentation, SOPs, and incident reports.
- Participate in on-call support and production issue handling when required.
- Linux (Ubuntu, RHEL, CentOS)
- Windows Server Administration
- Git
- GitLab Administration
- Repository Management
- Branching & Merging
- GitLab CI/CD (basic knowledge)
- TCP/IP
- Routing & Switching
- VLANs
- DNS
- DHCP
- NAT
- VPN
- Load Balancing
- Firewall Administration
- SSH
- PuTTY
- WinSCP
- tcpdump
- netstat
- traceroute
- ping
- Wireshark
- Bash Shell Scripting
- PowerShell (basic)
- Zabbix
- Grafana
- Prometheus
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Knowledge of virtualization technologies such as VMware, Hyper-V, or OpenStack is an advantage.
- Basic understanding of cloud platforms (AWS, Azure, or GCP) is desirable.
- Experience with HAProxy, Nginx, Apache, or Keepalived is a plus.
- Strong analytical and troubleshooting skills.
- Excellent communication skills.
- Ability to work independently and within a team.
- Good documentation skills.
- Ability to handle multiple incidents in a fast-paced environment.
- Willingness to learn new technologies.
- RHCSA
- Microsoft Certified: Windows Server
- CCNA
- LPIC
- GitLab Certified Associate (preferred)
Sourced from naukri
Section · 02
Skills
DevopsGrafanaBashGitlabDNScloud platformsApacheDevops Toolsgoogle cloud platformamazon web servicesCentosIncident Resolutiongitlab ciCCNACall SupportcloudFirewallCommunication SkillsAdministrationhyperMicrosoft AzureGIT
Section · Company
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
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