Engineer - Field Services Site In-charge
Wabtec · Hosur · onsite · Posted 51d ago
Undisclosed9–9 yrsfulltimeSourced from
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About this role
Job Summary
Key missions of the position: Field Service Site Engineer - AMC is responsible for managing Maintenance contracts at designated railway sites with a focus on achieving execution targets, safety of man Machines, deliver contractual commitments, Customer satisfaction, ensuring reliability of the product services in strong co-ordination with team customer.
Responsibilities - Manage execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standards.
- Resolve customer issues with strong collaboration and ensure customer satisfaction.
- Spares inventory management.
- Ensure feedback of field experience at all stages to improve reliability of the products
- Periodic reporting of the open points of Customer and follow up till the action is closed
- Manage and execute technical warranty activities including fault diagnosis, component replacement and Customer NCR closure
- Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of new components and retrofits. If any in his location
- Train and guide site technicians on AMC procedures, documentation, and technical updates.
- Maintain safety, regulatory and contract related documentation at site for audits renewals.
- Ensure adherence to Wabtec safety standards, promote a safety-first culture across the team
- Own Payment collection in coordination with commercial team
- Bachelors degree in Mechanical/Electrical/Electronics
- 4 to 5 years of experience in a similar role preferably in railway field with team handling.
- Strong coordination, documentation, and communication skills
- Strong analytical skills, Flexible attitude to work in changing environment
- Ready to travel if required
- IT literate and fully conversant with all Microsoft Office applications
- Should have a good technical understanding of electrical and pneumatic products/ circuits. Relevant rolling stock experience is preferable
Sourced from naukri
Skills
customer satisfactionanalytical thinkingmicrosoft officerolling stockauditsMiningLocomotivesafety standardsDigital SolutionsLogisticsField ServiceFreightInventory ManagementCommunication Skillsmaintenancecompliance
About Wabtec
Wabtec
Auto Components
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employees
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154 years old
Wilmerding, Pennsylvania
United States (USA)
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