Engineer - Field Service

• Provide technical support and assistance to customers via phone, email, or on-site visits.


• Troubleshoot and resolve complex technical issues related to hardware and software.


• Conduct regular maintenance and repairs of equipment and systems.


• Collaborate with internal teams to identify and implement solutions for customer requests and concerns.


• Develop and maintain documentation of technical issues, resolutions, and follow-up actions.


• Analyze customer feedback and provide recommendations for process improvements.

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