Engineer - Customer Quality
C&S Electric · Noida · onsite · Posted today
₹1.0L - ₹4.0L PA2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Analyze customer complaints and defective products received from the field.
- Coordinate with service teams and customers for complaint resolution.
- Perform defect analysis to identify manufacturing-related and site-related issues.
- Conduct Root Cause Analysis (RCA) using quality tools and methodologies.
- Prepare and maintain 8D Reports for customer complaints.
- Provide technical support for switchgear products such as Contactors, Relays, MCCBs, Starters, and Switching Devices.
- Collaborate with Quality, Production, R&D, and Service teams for effective problem resolution.
- Support the development and implementation of customer complaint handling procedures.
- Conduct training and awareness sessions on complaint management best practices.
- Maintain 5S standards and ensure compliance with EHS and safety requirements.
Sourced from naukri
Skills
QualitySwitching DevicesContactorsRoot Cause AnalysisCustomer Complaints8D ReportRelaysMCCBsRCA
About C&S Electric
C&S Electric
Electrical Equipment
5.0k+
employees
1966
60 years old
Delhi/NCR, New Delhi
India
₹1L – ₹4L PA
This role
About
C&S Electric is a manufacturer of electrical equipment & exports to over 85 countries.
Industries
Electrical EquipmentManufacturingElectronicsEngineering & Construction
Employee ratings
989 reviews
3.9/ 5
Culture
3.7
Career growth
3.2
Work-life
3.8
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