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    Job · 17087568

    CHENNAI · FULLTIME

    Engineer Customer Quality

    Motherson Sumi Wiring logo

    Motherson Sumi Wiring

    Chennai · onsite · Posted 40d ago

    Sourced fromNaukri
    Undisclosed2–5 yrsfulltimeChennai

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    Section · 01

    About this role

    This position is a replacement for Mr. Pradeep K., Engineer (Customer QAD), and we are proposing to fill this role at the Engineer or Senior Engineer level.
    What youll do
    1. Handle customer complaints and implement corrective preventive actions (8D, CAPA, 5 Why, FTA)
    2. Provide quick and effective responses to customer queries
    3. Prepare and submit PPAP ISIR documents
    4. Monitor customer portals and OEM scorecards (Hyundai, Kia, Renault, Stellantis, MSIL)
    5. Perform warranty analysis and implement corrective actions
    6. Execute interim containment actions for customer and warranty issues
    7. Support and manage customer audits (5 Star, VSA, MPA, ASES)
    What we offer
    The team is growing at the same time our Group grows. Therefore, there are many opportunities for you to grow with us!
    Benefits as per our company policy
    What we are looking for
    1. Bachelor s degree in Electrical Engineering, Automation, Mechatronics, Mechanical or related field.
    2. 2-5 years of experience in Customer Quality / Automotive Industry (preferred)
    3. Knowledge of quality tools (8D, CAPA, FTA, 5 Why)
    4. Good communication and customer handling skills
    5. Familiarity with automotive standards and OEM requirements


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    AutomationPPAPCustomer PortalsAutomotiveauditsCAPA8DMechatronicsCustomer QueriesCustomer Handlingautomotive industryCustomer QualityCustomer ComplaintsCustomer AuditsAutomotive Standardselectrical engineering

    Section · Company

    About Motherson Sumi Wiring

    Motherson Sumi Wiring logo

    Motherson Sumi Wiring

    Electrical Equipment

    6.0k+

    employees

    1986

    40 years old

    Noida, Uttar Pradesh

    India

    ₹5.6L PA avg

    Avg at Motherson Sumi Wiring

    About

    Motherson Electronic Components Pvt Ltd

    Industries

    Electrical Equipment

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.0

    Career growth

    2.6

    Work-life

    2.8

    Employees rate it well for

    Job Security43Overall Company37

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    Engineer Customer Quality · waiting for your command