REMOTEFULLTIME
Engineer - Collection
Cloudwalk
Remote · remote · Posted 48d ago
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Undisclosed0–4 yrsfulltimeRemote
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Section · 01
About this role
About CloudWalk:
We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, were now expanding our neural network - literally and metaphorically.
Ready to see the direct impact of your code on business results and customer lives
Join our Collection team as a Software Engineer and help shape the future of debt recovery at CloudWalk!
Youll be building end-to-end collection journeys that maximize debt recovery while maintaining an exceptional customer experience.
This role combines technical excellence with AI-powered solutions to accelerate delivery and drive measurable impact.
Join our Collection team as a Software Engineer and help shape the future of debt recovery at CloudWalk!
Youll be building end-to-end collection journeys that maximize debt recovery while maintaining an exceptional customer experience.
This role combines technical excellence with AI-powered solutions to accelerate delivery and drive measurable impact.
What Youll Do
- Build Scale: Develop intelligent, scalable solutions for collection journeys that handle high-volume debt recovery operations.
- Design Customer-Centric Experiences: Create comprehensive renegotiation and installment strategies that balance recovery goals with customer satisfaction.
- Leverage AI for Impact: Use artificial intelligence to prioritize tasks, automate workflows, and accelerate feature delivery.
- Collaborate Iterate: Work cross-functionally with Product, Data, and Customer Success teams to test and implement recovery strategies.
- Measure Optimize: Analyze customer behavior data to measure impact and continuously iterate on collection approaches.
What You Need to Succeed
- Love Building Backend Solutions: Have solid software development experience with backend technologies, preferably Python (though were open to other backend languages too).
- Embrace AI Automation: Are familiar with generative AI tools and models, ready to integrate them into real-world applications.
- Are Genuinely Curious: Have authentic interest in credit, collections, and debt recovery domains-you want to understand the business impact.
- Drive Results: Are impact-oriented with a focus on solving real problems and delivering measurable outcomes.
- Thrive in Fast-Paced Environments: Can balance technical excellence with urgency and customer-first thinking.
- Advanced/fluent English for communication
Nice to Have
- Fintech Experience: Previous work in credit, collections, or financial services.
- Analytics Skills: Comfort with data analysis tools and the ability to derive insights from customer behavior patterns.
- AI/ML Background: Experience building or deploying machine learning models in production environments.
The Future We See:
At CloudWalk, we envision a future where AI empowers every field to reach new heights:
- People teams leveraging AI to transform talent acquisition and employee development.
- Marketing professionals creating data-driven, AI-powered campaign strategies.
- Customer Success teams enhancing client experiences with intelligent solutions.
- Risk analysts combining human expertise with AI to navigate complexities.
- Designers collaborating with AI to push creative boundaries.
- People teams leveraging AI to transform talent acquisition and employee development.
- Marketing professionals creating data-driven, AI-powered campaign strategies.
- Customer Success teams enhancing client experiences with intelligent solutions.
- Risk analysts combining human expertise with AI to navigate complexities.
- Designers collaborating with AI to push creative boundaries.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ExperienceAutomationcustomer satisfactionCampaignDebtai automationEmployee developmentcustomer successAnalyticsFintechFinancial Servicesdata analysisGenerative AiArtificial IntelligenceMachine Learning