Engagement Support Specialist

• Helps draft, edit, and proofread client agreement documents
• Assists with pre-engagement activities, which may include CRM data entry, new client acceptance and setup, engagement code setup, and Pfx binder setup
• Proactively tracks pre-engagement activity progress from client agreement drafting, through the signature process, to engagement setup
• Serves as point of contact to help the client service team identify the correct client agreement template
• Other special projects as assigned

Qualifications:

• Bachelor s degree or equivalent experience required
• Minimum of 1 years of related experience required; experience in quality assurance/quality control role or equivalent preferred
• Ability to comprehend or learn technical information related to Consulting services and firm processes
• Highly proficient proofreading ability
• Strong project management and organizational skills; able to effectively prioritize assignments and competing deadlines in a fast-paced environment
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint)
• Attention to detail, logic, and accuracy
• Strong verbal and written communication skills including the ability to articulate complex issues to others and follow-up with outstanding requests
• Strong interpersonal and decision-making skills
• Experience working in IT, consulting, or audit preferred
• Adobe Acrobat Professional experience a plus