Engagement Manager – Aviation Strategy & Operations (Airlines & MRO)

Join one of the world’s leading specialist aviation consulting teams, delivering CEO-level strategic advisory and transformation programmes for leading airlines, MROs and investors across India, the Middle East and Asia-Pacific.  

In this role you will have the opportunity to   act as the day-to-day project manager on some of our most c hallenging   yet re warding   projects   as we help our   Airline & MRO   clients   identify   and   deliver complex operational improvement   strategies.   These projects are global in nature and can cover a wide range of topics related to an airline or MRO’s strategic direction,   performance transformation, MRO network optimisation, digital and AI-enabled operations, and investor-led due diligence and transaction support.  

As part of this role ,   you will be expected to:  

Manage large scale   operational and strategic   Airline & MRO   consulting   projects , actively managing the client relationship, and   identifying   and d eliver ing   solutions to problems using a variety of analytical techniques ;  

Play a key role in shaping client engagements, contributing to proposals, and developing long-term client relationships, with increasing ownership of revenue growth . This will   require   representing   ICF at client meetings , attending   and presenting at   conferences, and contributing to ICF’s thought leadership ;  

Actively contribute to the leadership and management of our Delhi Aviation team, including taking on direct Line Management responsibilities, supporting growth initiatives, coordinating with our global leadership   team   and   supporting an inclusive team culture ;    

Work closely with clients across India, the Middle East and APAC, with opportunities for international exposure and cross-border project experience .  

This role is suited to som eone who is   looking for an accelerate d   career path towards a leaders hip position within a consulting firm,   including :  

Opportunity to lead increasingly complex, multi-market engagements  

Structured mentorship from senior aviation and consulting leaders  

Early exposure to client leadership and firm-wide strategic initiatives  

Early career opportunities to lead a team and   divisional   office  

Basic Qualifications:   

Degree educated from a reputable institution.  

Minimum   7 + years of work experience   in a top-tier consulting firm   or equivalent strategic role within aviation organisations   with a focus on   airline operations & MRO .    

Established and   relevant   network within the India,   APAC   or Middle East aviation markets .    

Ability and willingness   for extensive international   travel , with projects often requiring extensive onsite presence outside of India.  

Professional Skills:   

Strong structured problem-solving skills and ability to break down complex challenges into actionable insights ;  

Demonstratable e xperience managing projects or initiatives ,   taking ownership of   w orkstreams   and   proactively shaping analyses ,   structur ing   workflows   and driving delivery ;  

Strong   written and   communication skills , with   experience presenting   work to Clients   or senior management , as well as o rganis ing   written work in a manner t hat is clear,   insightful , and tailored for the intended audience  

People management experience ,   either via direct reports or oversight on a project basis;  

Ability to w ork   collaboratively with multi-disciplinary teams spread across different countries and time zones to achieve established goals;  

Acts inclusively, modelling   four pillars of inclusive culture – objectivity, belonging,   voice   and growth;  

I dentif ies   opportunities and manage s   from   business development to project   inception ;  

About ICF :   

ICFs aviation practice   is one of the world's largest specialist aviation consulting teams.   Unlike generalist consulting firms, we combine deep aviation   expertise   with hands-on delivery, enabling tangible impact from strategy through to implementation.  

You will work alongside industry experts with real operational experience, providing practical, implementable solutions rather than purely conceptual recommendations  

The global organization provides consulting, strategic planning, and technical services to airlines, airports, service providers, investors, leasing companies, government   agencies   and manufacturers. The team’s industry experts are drawn from airline and airport management, academia, government, the investment community, and aviation consulting and services providers. This experience is augmented with technical   expertise   in applied operations and industry analysis, finance, marketing, data   science   and strategic planning.  

A more complete description of ICF experience and capabilities can be seen by visiting our web site,   https://www.icf.com/aviation

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at   candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. 

  New Delhi, India (II77)