Endpoint Engineer

Job Description

We are looking for an experienced Endpoint Engineer with 5–8 years of overall experience and strong hands-on expertise in Microsoft Intune, SCCM, and Jamf Pro. The role will focus on managing and securing enterprise Windows and macOS endpoints, device lifecycle management, application deployment, patching, automation, and Tier 3 support.

Location: Chennai / Hyderabad

Mandatory Experience

• 5–8 years of total IT/Endpoint Engineering experience
• 4+ years of hands-on experience with Microsoft Intune and SCCM
• 3+ years of hands-on experience with Jamf Pro

Key Responsibilities

• Deploy, configure, and manage Jamf Pro for enterprise macOS environments.
• Manage Apple device lifecycle including provisioning, patching, upgrades, and decommissioning.
• Configure Apple Business Manager (ABM) and Automated Device Enrollment (ADE) for Zero Touch Deployment.
• Create and manage Jamf policies, configuration profiles, smart groups, scripts, and custom plist files.
• Support Jamf Connect, Jamf Protect, macOS security, and software/package deployments.
• Design and manage Microsoft Intune policies for Windows and macOS devices.
• Configure Intune device compliance policies, security baselines, Conditional Access, application deployment, and OS updates.
• Support Intune and SCCM co-management in enterprise environments.
• Automate endpoint provisioning and administrative activities using PowerShell, Bash, Python, Zsh, or AppleScript.
• Troubleshoot complex endpoint issues and provide Tier 3 support and escalation management.
• Maintain endpoint security, compliance, documentation, reporting, and audit readiness.

Required Skills

• Strong hands-on expertise in Microsoft Intune, SCCM, and Jamf Pro
• Experience managing enterprise environments with 1,000+ endpoints
• Strong knowledge of ABM, ADE, macOS MDM, configuration profiles, policies, and patch management
• Experience with Microsoft Entra ID and Active Directory
• Knowledge of endpoint security solutions such as Microsoft Defender for Endpoint, CrowdStrike, or EDR tools
• Strong scripting skills in PowerShell, Bash, Python, Zsh, or AppleScript
• Understanding of endpoint security and compliance standards such as CIS and ISO
• Strong troubleshooting, communication, and stakeholder management skills