End User Support
Sanderson Group · Gandhinagar · hybrid · Posted 30d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Work on Trading Operations with regular interaction with dealers/traders/business heads locally for EUS support.
- Act as a first point of contact for local regulators and exchange inquiries.
- Ensure excellent 24x7 operations of core mission-critical Trading application stack.
- Partner closely with Application Development and Support teams to support existing services and to rollout new services seamlessly and efficiently.
- Ensure that the IT estate is instrumented and monitored effectively.
Preferred candidate profile
- Experience working for NSE-IX supported business and back office.
- Degree in Computer Science, Software Engineering or IT related area
- Must have infra support on-prem support experience.
- Must have exposure to working directly other project stakeholders as needed.
- Prefer candidates with regional experience.
- Knowledge on Exchange Regulations & Compliance is an added benefit.
- Handling IT system and audits for local compliance.
- Open to permanently relocate to Gujarat preference is right fit to the role.
- At-least 6-8 years of experience in EUS support with front office.
- ITIL process adherence (change, release, incident, problem management)
- Good communication and technical skills like PC troubleshooting, Server patching, Rack and Stack of server devices.
Sourced from naukri
Skills
About Sanderson Group
Sanderson Group
25
employees
Malaysia
headquarters
₹6.4L PA avg
Avg at Sanderson Group
About
Our values define our culture, shape our decisions and guide our actions.
All employees at Sanderson Solutions Group should consider these values within their everyday role expectations.
- Collaboration we are at our best when working together as ‘one team’, collaborating and supporting each other to deliver great outcomes for our clients, candidates, and colleagues.
- Bravery – we are confident to speak out when we have ideas that can improve outcomes for clients, candidates, and colleagues.
- Simplicity – we always look for opportunities to make things more straightforward and enhance client, candidate, and colleague experience.
- Commitment – we do things the right way and set high standards to support clients, colleagues, and candidates.
- Reliability – we do what we say we are going to do and are available to support clients, candidates, and colleagues.
Employee ratings
10 reviews
Culture
2.0
Career growth
1.7
Work-life
2.1
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