REMOTE · FULLTIME
End User Support Engineer
Hitachi Systems
Remote · onsite · Posted 70d ago
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibilities
- Provide end-user support for hardware and software issues, including troubleshooting and resolving technical problems.
- Manage incident tickets using ticketing tools to track progress and ensure timely resolution.
- Collaborate with other teams to resolve complex issues that require escalation.
- Perform routine maintenance tasks such as patch management, antivirus updates, and disk space monitoring.
- Ensure compliance with IT asset management processes by tracking inventory, licenses, and expirations.
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Section · 02
Skills
Section · Company
About Hitachi Systems
Hitachi Systems
IT Services & Consulting
2.5k+
employees
Tokyo
JP
₹7L PA avg
Avg at Hitachi Systems
₹2L – ₹5L PA
This role
About
About our Company: Hitachi Systems India Pvt Ltd delivers innovative technology solutions to enable enterprises and government to realign and integrate their IT processes to be more responsive to their customers needs. Build over 25 years, Hitachi Systems India Pvt Ltd solves complex problems for their clients by their expertise in Digital, Cloud, Infrastructure Management, Security and Managed Services. Driven by the century old in-depth experience of Hitachi, we help our customers transform to optimize their technology requirements as per their business strategy.
Visit: http://www.hitachi-systems.co.in for more details.
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Culture
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Career growth
3.0
Work-life
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