End User Computing

• Endpoint Management:
• Deploying, configuring, and managing Windows, macOS, and Linux devices.
• Utilizing tools like Jamf Pro and ManageEngine Endpoint Central for device enrollment, configuration profiles, and software deployment.
• Implementing and maintaining endpoint security solutions, such as CrowdStrike Falcon.
• Patch Management:
• Planning, testing, and deploying operating system patches and software updates across various endpoint environments.
• Ensuring timely application of security fixes to minimize vulnerabilities.
• Security Configuration:
• Configuring and maintaining security policies, including device access controls, data encryption, and firewalls.
• Monitoring security events and alerts, and responding to potential threats.
• Threat Analysis and Response:
• Analyzing security threats and incidents, and implementing appropriate mitigation strategies.
• Collaborating with security teams to address and resolve security issues.
• System Administration (Linux):
• Installing, configuring, and maintaining Linux servers and systems.
• Troubleshooting and resolving technical issues on Linux systems.
• System Maintenance:
• Performing routine maintenance tasks, such as software updates, system upgrades, and equipment installations.
• Documentation and Training:
• Creating and maintaining documentation for endpoint management procedures and security configurations.
• Providing training and support to end-users on best practices for endpoint security.

Required Skills and Experience:

• Operating Systems: Strong experience with Windows, Linux, and macOS.
• Endpoint Management: Experience with Jamf Pro, ManageEngine Endpoint Central, or similar tools.
• Security: Understanding of endpoint security principles, threat analysis, and security tools like CrowdStrike.
• Scripting: Knowledge of scripting languages (e.g., PowerShell, Python) for automation.
• Problem Solving: Strong analytical and problem-solving skills for troubleshooting and resolving technical issues.
• Communication: Excellent written and verbal communication skills for documentation and collaboration.