{"@context":"https://schema.org","@type":"JobPosting","title":"End User Computing Team Lead","description":"

Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate
Able to troubleshoot hardware/software issues with laptops and tablets
Knowledge of AD, AAD & Windows 10,11
Inventory Management
Deskside and white glove support experience
Knowledge of Intune would be a big plus.
Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool of record
Install and support Microsoft Office applications and Office 365 software and additional approved, as needed, software
Perform basic PC, network, and mobility troubleshooting
Support with creating, editing, and maintaining user accounts, permissions, and passwords in Office365/Azure.
Ability to work with Service Delivery and L3 Senior Engineers to solve the incident/request and interpret complex solutions and fixes.
Ability to identify problems and proactively suggest ways to improve processes as applicable
Contribute to Knowledge Base content in line with writing styles and content guidelines
Create / Maintain / appropriate User Guides and publish updates as needed

\"Preferred Immediate joiners\"

","datePosted":"2026-06-23T00:00:00.000Z","validThrough":"2026-08-22T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4259862"},"url":"https://myjobb.ai/jobs/end-user-computing-team-lead/4259862","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Neurealm","logo":"https://static.ambitionbox.com/assets/v2/images/rs:fit:200:200:false:false/aHR0cHM6Ly9tZWRpYS5uYXVrcmkuY29tL21lZGlhL2FiY29tcGxvZ28vbmV1cmVhbG0tb3JpZ2luYWwuanBn.webp","sameAs":"https://gavstech.com/"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}