End User Computing Site Reliability Engineer 1

Exchange Online Management:

• Administer the configuration, maintenance, and optimization of Exchange Online , including mailbox management , distribution groups , and transport rules.
• Manage user accounts , permissions, and licenses.
• Implement and manage email archiving and retention policies to meet compliance requirements.
• Assist in the design and implementation of future-state Exchange environment.
• Responsible to provide required system reporting (audit, performance, etc)
• Provide problem resolution, root cause analysis, management, and documentation of messaging related issues.
• Work closely with global Admin and manage retention policy between the user and shared mailboxes.

Proofpoint Integration:

• Collaborate with the security team to integrate Proofpoint for advanced email security, threat detection, and data loss prevention.

SPAM and Phishing Mitigation:

• Proactively address SPAM, phishing, and malicious emails, ensuring a secure email environment.

On-Premises Exchange Management:

• Maintain on-premises Exchange servers (2010/13/16/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.

Azure AD Connect:

• Configure and manage Azure AD Connect for directory synchronization.

Teams Management:

• Team App management
• Team Access management

M365 License Management:

• Managing different types of accounts like user/service/admin and their licenses

Compliance Management:

• eDiscovery activities
• PST Archival management
• OneDrive Access controls