BENGALURU · FULLTIME
End User Computing Professional
Infosys
Bengaluru · onsite · Posted 70d ago
Sourced from
Undisclosed2–6 yrsfulltimeBengaluru
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Section · 01
About this role
Educational RequirementsBCA,Master Of Technology,Bachelor Of Technology,Bachelor of Engineering,BTech,Bachelor Of Science,Master Of EngineeringService LineCloud Infrastructure ServicesResponsibilities
- Provide L2 support for enterprise End User Computing (EUC) environments
- Manage and support Active Directory including user administration, group policies, access management, and directory services
- Administer and support Citrix environments for virtual application and desktop delivery
- Manage endpoint devices through Microsoft Intune for device enrollment, compliance, configuration, and application deployment
- Support SCCM for software distribution, patch management, imaging, and device administration
- Troubleshoot issues related to user access, endpoint configuration, application delivery, device policies, and system performance
- Handle incident management, service requests, root cause analysis, and problem resolution within defined SLAs
- Ensure endpoint security, compliance, and policy adherence across managed devices
- Support OS deployment, patching, upgrades, and routine maintenance activities
- Collaborate with infrastructure, security, networking, and service desk teams for issue resolution and operational support
- Maintain SOPs, knowledge base articles, and environment documentation
- Technology->Infrastructure-DataCenter->enterprise computing ( citrix
- mosaic
- RFID
- VMware
- VDI support etc)>Citrix PVS
- Technology->Infrastructure-Server Administration->Active Directory
- Technology->EUC-Patching_and_Distribution->SCCM
- Technology->Server-Virtualization->Citrix XenServer->Citrix
- Technology->Enterprise Mobility Solution->MS Azure AD
- MS Azure RMS
- MS Intune
Sourced from naukri
Section · 02
Skills
Incident ManagementITILService Desk ManagementService Delivery ManagementEnd UserActive Directoryservice deliveryEnd User ComputingComputer NetworksIT Service DeskProject ManagementIT Infrastructure Management
Section · Company
About Infosys

Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
Industries
IT Services & ConsultingConsulting
Employee ratings
48,765 reviews
3.5/ 5
Culture
3.6
Career growth
2.6
Work-life
3.6
Employees rate it well for
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