End User Computing Manager (8 yrs)

Company Description D.N. Homes Private Limited, incorporated in 2003, is an ISO 9001:2008 certified real estate developer shaping modern lifestyles across Odisha. Recognised as a premier developer in Bhubaneswar, the company focuses on creating contemporary living spaces, workplaces, and retail destinations aligned with future urban needs. Our journey has transformed us into the foremost group of companies in Bhubaneswar. Being involved in diverse industries, we've witnessed exponential growth driven by our commitment to innovation and progress. Our core mission is to redefine the future by creating stakeholder value and delivering excellence with a dedicated team. We prioritise values such as commitment, trust, innovation, respect, and caring.

Role Description We are looking for an experienced (8+yrs) End User Computing (EUC) & Google Workspace Administrator to lead the Organization's end-user technology environment, workplace productivity platforms, endpoint management, IT support, and digital workplace operations.

The role will be responsible for managing Google Workspace, endpoint devices, identity and access, device security, collaboration tools, IT service management, and end-user experience across the organization. He will also be managing end point security tools like antivirus or XDR applications.

The candidate should have strong hands-on expertise in Google Workspace Administration, Google Admin Console, endpoint/device management, ChromeOS/Chrome Browser management, Windows/macOS environments, identity management, security policies, and ITSM processes.

The ideal candidate will combine technical expertise with strong stakeholder management and team leadership skills and will be responsible for ensuring a secure, reliable, standardized, and highly productive digital workplace.

Key Attributes

•  A bachelor's degree or master's in computer science, Information Technology, or a related field.
• Minimum 8 years experience in end user computing support, with at least 3 years in a managerial or supervisory role.
• Should be well versed in formulating and maintaining IT End User Computing and Security Policies and Procedures.
• Proficiency in troubleshooting and supporting printers, laptops, projectors, and various computer accessories.
• Strong knowledge of ITIL and ITSM principles, with relevant certifications preferred (e.g., ITIL Foundation).
• Any relevant IT certification on technology or Google Workspace will be an advantage

Desirable Attributes

• Proactive approach to problem-solving and continuous improvement.
• Demonstrated leadership and team management capabilities.
• Commitment to delivering high-quality customer service.
• Innovation mind set and Excellent analytical skills
• High sense of ownership and accountability
• Adaptability to new technologies and changing business requirements.

Location & Working Hours

• The position is based out of our Bhubaneswar, Odisha office.
• Standard working hours are 10:30 am to 7:30 pm IST (Work from office)
• Travel to our various sites within Bhubaneswar, Odisha for user support.
• We work 6 days a week.

Application Process

Interested candidates are invited to submit their updated CV along with a cover letter detailing relevant experience and achievements in end user computing services to [HIDDEN TEXT] .