End-User Computing Engineer (Windows 11 Migration & VDI Architecture)

This is a build-and-design role, not a helpdesk/ops role. We need someone who can own the technical migration from Windows 10 to Windows 11 across the estate and assist to re-architect the virtual desktop environment for scale, performance, and cost not just BAU support operations.

Responsibilities:

Windows 11 Migration

•Design and execute the end-to-end Win10→Win11 migration strategy (compatibility assessment, application packaging/remediation, pilot rings, rollback plan)

•Build and validate Autopilot/MDT/SCCM (or Intune) deployment pipelines for image builds and OS upgrades at scale

•Identify and resolve hardware/driver/application compatibility blockers (TPM 2.0, Secure Boot, legacy app dependencies)

•Define and enforce security baseline (CIS/DISA STIG or client policy) as part of the build

VDI Architecture & Improvement

•Own the technical architecture of the virtual desktop environment (Citrix / VMware Horizon / Azure Virtual Desktop / Windows 365 — specify which stack)

•Re-design current VDI environment for performance, scalability, and cost optimization (image management, golden image lifecycle, profile management/FSLogix, storage/compute sizing)

•Design non-persistent vs. persistent desktop strategy aligned to user personas

•Lead capacity planning and DR/resilience design for the VDI platform

•Produce architecture documentation, HLD/LLD, and present design decisions to stakeholders

Profile:

•Minimum Bachelors Degree in Information Technology or Computer Science.

•6-7 + years of hands-on experience

•Experience in Banking industry

•Proven track record designing/architecting an EUC or VDI environment — not just administering one

•Deep hands-on with at least one major VDI platform (Citrix, VMware Horizon, AVD, or Windows 365)

•Hands-on scripting/automation — PowerShell mandatory; experience with Intune/SCCM/Autopilot deployment engineering

•Experience leading a Windows 10→11 migration at enterprise scale (not just did some upgrades)

•Strong grasp of imaging, application packaging (MSIX/App-V), and profile management (FSLogix)

•Azure infrastructure experience (networking, storage, identity — Entra ID)

•Relevant certs: Citrix CCE-V, VMware Horizon, Microsoft MD-102/AZ-140

•Prior experience in MNC / regulated banking environment