End Customer Manager & Liaison Lead (Middle East Experience Pref)

Role & responsibilities

• Own relationships with key ME end-customers at procurement, technical, and maintenance levels
• Generate direct enquiries from end-customers by proactively engaging on upcoming projects, maintenance requirements, debottlenecking, and replacement programmes
• Coordinate AVL applications and approvals with end-customer procurement and technical teams; manage on-site audit visits with QA/QC
• Support EPC-routed bids from the end-customer side influence specifications, clarify technical requirements, and ensure company is positioned ahead of bid
• Act as the primary liaison for post-order customer management: delivery status, site coordination, and issue resolution
• Build market intelligence on upcoming ME ACHE capex projects, competitor presence, and customer relationships; share with ME Head and BD team regularly

Preferred candidate profile

10–15 yrs of experience in ACHE / heat exchanger / static equipment sales or technical sales in the Middle East. Must be resident or willing to relocate to UAE or KSA. Established relationships with procurement and technical teams at ADNOC, Aramco, and/or Qatar Energy preferred. Arabic language a plus but not mandatory. Strong relationship-building and coordination skills across India-ME interface.