Employee Relations Specialist
TP · Noida · onsite · Posted 57d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Develop and implement effective employee relations strategies to enhance workplace culture and productivity.
- Manage employee complaints, conflicts, and disciplinary actions fairly and promptly.
- Collaborate with management to develop and implement HR initiatives that align with business objectives.
- Provide guidance on company policies, procedures, and regulatory requirements to employees.
- Conduct training sessions and workshops on employee relations, harassment prevention, and diversity and inclusion.
- Analyze trends and metrics to identify areas for improvement in employee relations.
Job Requirements
- Bachelor's degree in Human Resources or related field.
- Proven experience in employee relations, preferably in a BPO/Call Centre industry.
- Strong knowledge of employment laws, regulations, and industry best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficient in MS Office and other HR software applications.
Sourced from naukri
Skills
Customer ExperienceEmployee Relationshuman resourceshr softwarebpo call centrebpocompliance