Employee Relations Specialist
TP · Noida · onsite · Posted 57d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Develop and implement effective employee relations strategies to enhance workplace culture and productivity.
- Foster positive relationships with employees, management, and other stakeholders through regular communication and feedback sessions.
- Handle employee complaints and resolve conflicts fairly and promptly.
- Collaborate with the HR team to develop and implement policies and procedures that promote a positive work environment.
- Provide training and coaching to employees on conflict resolution, harassment prevention, and diversity and inclusion.
- Analyze employee data and trends to identify areas for improvement in employee relations.
Job Requirements
- Proven experience as an Employee Relations Specialist or similar role in the BPO/Call Centre industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong analytical and organizational skills with attention to detail.
- Experience with HRIS systems and software applications.
- Ability to work independently and as part of a team.
Sourced from naukri
Skills
Customer ExperienceEmployee Relationshris systemsbpo call centreHRISCommunication Skillsbpo