Emergency Medical Technician

Role Purpose

The Ambulance Paramedic is responsible for providing safe, timely and appropriate pre-hospital patient care during ambulance transportation, supporting patient stabilization, maintaining emergency medical equipment, and ensuring a smooth handover at the receiving hospital.

Key Responsibilities

1. Patient Assessment & Pre-Hospital Care

• Assess the patient's condition upon boarding the ambulance.
• Monitor vital signs such as BP, pulse, SpO₂, respiratory rate and temperature as required.
• Identify changes in the patient's condition during transportation.
• Provide appropriate first aid and emergency care within the scope of training and authorization.
• Assist in patient stabilization during transportation.

2. Emergency Response

• Respond promptly to emergency ambulance calls.
• Provide appropriate pre-hospital emergency support during trauma, medical emergencies and other critical situations.
• Assist with CPR/BLS and other emergency interventions as trained and authorized.
• Coordinate with the receiving hospital where necessary regarding the patient's condition and ETA.

3. Patient Transportation

• Ensure safe positioning and transportation of patients.
• Assist with safe patient lifting, shifting and transfer using stretchers, wheelchairs and other equipment.
• Ensure patient comfort, dignity and safety throughout the journey.
• Maintain continuous observation of patients during transportation.

4. Medical Equipment Management

• Check ambulance medical equipment at the beginning of every shift.
• Ensure oxygen cylinders, emergency kits, monitors, suction units, stretchers and other essential equipment are available and functional.
• Maintain adequate stock of consumables.
• Immediately report damaged, missing or expired equipment/consumables.

5. Patient Handover

• Coordinate with the receiving hospital team during patient arrival.
• Provide a clear and accurate handover of the patient's condition, vital signs, care provided and relevant observations.
• Complete required patient care and trip documentation.

6. Ambulance Readiness & Cleanliness

• Ensure the patient-care area is clean, hygienic and ready for the next assignment.
• Follow infection prevention and control procedures.
• Ensure appropriate disposal of biomedical waste as per applicable procedures.
• Report any issue affecting ambulance readiness immediately to the Fleet Operations Manager.

7. Documentation

• Maintain accurate patient care records and trip documentation.
• Record vital signs and relevant interventions.
• Report incidents, patient deterioration, equipment failures and unusual events immediately.

8. Coordination with Driver

• Coordinate closely with the Ambulance Pilot for safe and timely patient transportation.
• Communicate patient-related requirements to the driver.
• Ensure driving and patient-care activities do not compromise patient safety.

9. Professional Conduct

• Treat patients and attendants with empathy, dignity and respect.
• Maintain patient confidentiality.
• Maintain professional grooming and uniform standards.
• Follow hospital and MoveOn Mobility SOPs.

10. Training & Development

• Attend mandatory BLS/first-aid, emergency response and operational training.
• Participate in mock drills and competency assessments.
• Keep emergency-care knowledge and practical skills up to date.

Key Performance Indicators (KPIs)

The Paramedic's performance may be evaluated based on:

• Patient safety and quality of care
• Response to emergency situations
• Accurate patient assessment and documentation
• Proper patient handover
• Ambulance medical equipment readiness
• Compliance with clinical and operational SOPs
• Ambulance cleanliness and infection-control compliance
• Attendance and punctuality
• Professional behaviour with patients and hospital staff
• Compliance with uniform and grooming standards
• Training and competency performance
• Number of avoidable patient/client complaints

Important ResponsibilityThe Ambulance Paramedic is responsible for ensuring that every patient entrusted to their care receives safe, respectful and appropriate pre-hospital support throughout the ambulance journey and is properly handed over to the receiving hospital.Basic Eligibility

• Qualification: Diploma/B.Sc. in Paramedical/Emergency Medical Services or other relevant qualification as per the role and applicable requirements.
• Experience: Freshers with appropriate training may be considered; relevant ambulance/emergency-care experience preferred.
• Certifications: BLS/CPR certification preferred.
• Physical fitness: Must be physically capable of assisting with patient movement and emergency situations.