Embedded Risk Team / Divisional Control Office, Director

Role Description

The Director Embedded Risk will provide strategic leadership for the risk and control agenda across KYC Operations and BFCR. The role is accountable for strengthening first-line risk management, supporting audit and regulatory readiness, overseeing control design and effectiveness, and driving sustainable remediation. The successful candidate will combine deep financial-crime and operational-risk expertise with strong governance, senior stakeholder engagement, data-led insight and a practical understanding of banking operations and technology.

• Embed a consistent, forward-looking risk and control framework across KYC Operations and BFCR, aligned to enterprise risk appetite, applicable policies and regulatory expectations.
• Provide independent, constructive challenge and trusted advice to senior leadership on financial-crime, operational, technology and change-related risks.
• Ensure that material risks, control weaknesses and emerging themes are identified early, assessed consistently, escalated appropriately and remediated sustainably.
• Build an effective risk culture in which ownership is clear, evidence is robust, decisions are transparent and lessons learned are converted into preventative action

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Define and lead the embedded-risk strategy for KYC Operations and BFCR, translating enterprise risk appetite and regulatory expectations into clear priorities and measurable outcomes.
• Lead governance forums and working groups focused on control transformation, risk acceptance, sustainable remediation and data or technology enablement.
• Promote consistent risk-management practices across global and regional teams while recognising legitimate jurisdictional and business differences.
• Oversee the identification, assessment, documentation and escalation of material risks across end-to-end KYC and BFCR processes.
• Challenge whether risks are accurately articulated, supported by evidence and linked to clear ownership, risk responses, milestones and success criteria.
• Provide thematic analysis and read-across across incidents, findings, control failures and change initiatives to identify systemic patterns.
• Partner with Group Audit, Compliance and relevant stakeholders to maintain readiness for internal audits, regulatory reviews and external assurance activity.
• Provide leadership across the full findings lifecycle, including issue articulation, root-cause analysis, management action plans, target dates, closure documentation, validation support and lessons learned.
• Challenge remediation plans for clarity, completeness, feasibility, dependency management and sustainability before governance approval or closure submission.
• Ensure audit and regulatory commitments are tracked through effective governance, with emerging delivery risks escalated early and transparently.
• Promote responsible use of analytics, automation and AI-supported tools where these strengthen risk identification, testing, monitoring and management information.
• Present risk insights, control-effectiveness results, thematic trends and strategic recommendations to senior leadership in a concise and decision-oriented manner.
• Build strong partnerships across Operations, BFCR, Front Office, Compliance, DCO, Audit, Technology, Data and Change teams.
• Create an environment that encourages proactive issue identification, constructive challenge, timely escalation and accountability for outcomes.
• Lead, coach and develop a high-performing, globally connected embedded-risk team with clear standards for judgement, execution and stakeholder service.

Your skills and experience

• Bachelors or Masters degree in Finance, Business, Risk Management, Information Systems, Computer Science or a related discipline.
• Typically 15+ years of relevant experience in financial-crime risk, operational risk, controls, audit, compliance or banking operations, including substantial leadership responsibility in a complex international organisation.
• Deep knowledge of KYC/AML, sanctions, screening and financial-crime risk management, together with a strong understanding of control design, testing, monitoring and remediation.
• Demonstrated experience leading audit and regulatory engagement, findings management and senior governance forums.
• Strong understanding of banking products, client lifecycle processes, supporting technologies and front-to-back operational dependencies.
• Proven ability to lead cross-functional and geographically distributed teams, influence senior stakeholders and deliver through ambiguity and competing priorities.
• Excellent analytical judgement, written and verbal communication, executive presentation and decision-framing skills.
• Ability to maintain high standards under time pressure while balancing strategic leadership with attention to detail.

Technical & Leadership Capabilities

• Risk strategy and governance
• KYC/AML and sanctions controls
• Control design and operating effectiveness
• Audit and regulatory engagement
• Findings and remediation governance
• Executive stakeholder management
• Data-led risk insight and thematic analysis
• Risk culture and organisational influence
• People leadership and talent development

Success Profile

• Strategic and pragmatic - Sets a clear direction while translating risk principles into workable operational outcomes.
• Independent and constructive - Provides credible challenge, surfaces uncomfortable issues early and helps stakeholders reach sound decisions.
• Evidence-led - Uses data, facts and traceable rationale to assess risk, test controls and support closure conclusions.
• Inclusive leader - Builds trust across functions and regions, develops talent and creates accountability without weakening collaboration.

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs