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    Job · 11545437

    Kankei logo

    Email Response Management Professional

    Kankei · Mumbai · onsite · Posted 69d ago

    Undisclosed0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for a highly skilled and experienced professional to join our team as an Email Response Management specialist. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.


    Roles and Responsibility



    • Manage and respond to customer emails professionally and promptly.

    • Provide exceptional customer service through email support.

    • Develop and implement effective email marketing strategies.

    • Collaborate with internal teams to resolve customer complaints and issues.

    • Analyze and report on email response metrics to improve processes.

    • Stay updated with industry trends and best practices in email management.


    Job Requirements



    • Excellent written and verbal communication skills.

    • Ability to work in a team environment and collaborate with colleagues.

    • Strong problem-solving skills and attention to detail.

    • Familiarity with email management tools and software.

    • Ability to adapt to changing priorities and deadlines.

    • Strong analytical and reporting skills.


    About Company


    Kankei Relationship Marketing Services Pvt. Ltd. is a leading company in the industry, committed to providing exceptional customer experiences through innovative marketing strategies.



    Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

    Sourced from naukri

    Skills

    WritingIncident Managementstrong analytical skillsChange ManagementBusiness Developmentmanagement professionalDirect SalesCommunication SkillsDirect MarketingoperationsBrand PromotionreportingfinancemarketingFinance And Accounts

    About Kankei

    Kankei logo

    Kankei

    BPO

    750

    employees

    1998

    28 years old

    Mumbai, Maharashtra

    India

    ₹3.2L PA avg

    Avg at Kankei

    About

    Kankei are one of the top BPO companies, provide BPO services across the world. Kankei, also cover services like Customer Service, B2B Marketing, Ecommerce Operations and CRM Services

    Industries

    BPOAdvertising / PR / Events

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.3

    Career growth

    2.8

    Work-life

    3.5

    Employees rate it well for

    Work-Life Balance38Overall Company38

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Email Response Management Professional · waiting for your command