Email & Chat Support Executives | Bangalore | Immediate Openings
White Horse Manpower · Bengaluru · onsite · Posted 65d ago
₹2.0L - ₹3.0L PA0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Handle customer queries through email live chat
Provide accurate, professional, timely help to customers
Customer issues provide appropriate resolutions
Maintain Customer exp satisfaction
Follow defined SOPs, quality standards, escalation procedures
Coordinate with internal teams to resolve complex customer issues.
Meet defined productivity, quality, response-time
Ready: Night Shifts
Provide accurate, professional, timely help to customers
Customer issues provide appropriate resolutions
Maintain Customer exp satisfaction
Follow defined SOPs, quality standards, escalation procedures
Required Candidate profile
Maintain accurate records of customer interactions resolutions.Coordinate with internal teams to resolve complex customer issues.
Meet defined productivity, quality, response-time
Ready: Night Shifts
Perks and benefits
Plus Incentives and BonusesSourced from naukri
Skills
International Chat ProcessSemi VoiceEmail ProcessEmail SupportInternational Non VoiceChatBpo Non Voicenon voice processWeb ChatChat Process
About White Horse Manpower
White Horse Manpower
25
employees
2007
19 years old
Bangalore / Bengaluru, Karnataka
India
₹3.1L PA avg
Avg at White Horse Manpower
₹2L – ₹3L PA
This role
About
Recruitment and staffing company for IT and no IT
Industries
ConsultingHuman ResourcesOutsourcingRecruitingStaffing Agency
Employee ratings
10 reviews
4.1/ 5
Culture
4.1
Career growth
4.0
Work-life
3.9
Employees rate it well for
Company Culture42Job Security42
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