Email and Chat support - Professional
Techglora · Chennai · onsite · Posted 45d ago
About a minute. You'll make an account on the way through.
About this role
Job Summary
E-Relationship Associate - Email Chat Support
We are hiring E-Relationship Associates for a Non-Voice Email Chat Support process.
The selected candidates will be responsible for handling customer queries through email and chat, providing accurate information, resolving customer concerns, and maintaining good customer service standards.
Job Details
- Role: E-Relationship Associate - Email Chat Support
- Experience: Freshers / 0-1 Year
- Qualification: Any Graduate
- Job Type: Full-Time
- Work Mode: Work From Office
- Location: Office-based
- Shift: UK/US Rotational Shifts
- Week Off: Rotational Week Off
- Probation: 3-6 Months
- Confirmation: Full-time conversion based on performance business requirements.
Responsibilities
- Handle customer queries through Email Chat.
- Provide accurate and timely responses to customers.
- Understand customer concerns and provide appropriate solutions.
- Maintain professional written communication.
- Follow company processes and quality guidelines.
- Achieve productivity and quality targets.
Eligibility
- Any Graduate.
- Freshers and candidates with 0-1 year experience can apply.
- Good English communication and typing skills.
- Basic computer knowledge.
- Willing to work in UK/US rotational shifts.
- Comfortable with rotational week offs.
- Willing to work from the office.
Who Can Apply
Freshers | Any Graduate | 0-1 Year Experience | Non-Voice Process | Email Chat Support
Why Join
Work From Office. Freshers Welcome. Any Graduate. Non-Voice Process. Email Chat Support. Career Growth Opportunity. Full-Time Employment Opportunity.
Important: This is a Work From Office opportunity. Candidates should be willing to work from the designated office location and should be comfortable with UK/US rotational shifts.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri