Email and Chat Process EXPERT

Job Details

• Role: E-Relationship Associate - Email & Chat Support
• Experience: Freshers / 0-1 Year
• Qualification: Any Graduate
• Job Type: Full-Time
• Work Mode: Work From Office
• Location: Office-based
• Shift: UK/US Rotational Shifts
• Week Off: Rotational Week Off
• Probation: 3-6 Months
• Confirmation: Full-time conversion based on performance & business requirements.

Job Description

We are hiring E-Relationship Associates for a Non-Voice Email & Chat Support process.

The selected candidates will be responsible for handling customer queries through email and chat, providing accurate information, resolving customer concerns, and maintaining good customer service standards.

Responsibilities

• Handle customer queries through Email & Chat.
• Provide accurate and timely responses to customers.
• Understand customer concerns and provide appropriate solutions.
• Maintain professional written communication.
• Follow company processes and quality guidelines.
• Aim to achieve productivity and quality targets.

Eligibility

• Any Graduate.
• Freshers and candidates with 0-1 year experience can apply.
• Good English communication and typing skills.
• Basic computer knowledge.
• Willing to work in UK/US rotational shifts.
• Comfortable with rotational week offs.
• Willing to work from the office.

Who Can Apply

Freshers | Any Graduate | 0-1 Year Experience | Non-Voice Process | Email & Chat Support

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.