Educational Consultant

Job Content

Key Purpose Of The Job

Sales effectiveness

• Demonstrate high degree of understanding of WSE product and method
• Master presentation skills in compliance with WSE training provided
• Personalize the conversation with the prospect depending on his / her persona, and involve 3rd party decision maker as required
• Master the treatment of objections from prospects
• Develop strong closing skills in order to help the team meet the center sales milestones and target
• Be fully committed to supporting the center meet its sales milestones and target as well as their minimal sales requirements
• Thrive to always achieve the highest level of performance individually as well as for the center
• Adapt to the sales presentation delivery method (online and in-center
  
  

Student engagement and in-center collaboration

• Plan the renewal pipeline with the coach team at each beginning of the month and define a strategy for each student
• Plan the new students list at the beginning of the month
• Plan the schedule of the advising sessions ahead of time and ensure that all sessions are attended in coordination with the coach team while abiding to the defined strategy
• Be prepared for each advising session and be clear about the objective of each meeting
• Ensure that new students are on-track, satisfied and tactfully prompt for referrals to join the school with them
• Work closely with the DSF team and provide updates to the DSF team updates and feedback on the leads that they bring in
• Always maintain a good relationship with the student body across all the steps of the learning journey, as well as with the service team in the center (in-center & online)
  
  

Time management, scheduling and professionalism

• Prepare personal sales plan and objectives at the beginning of each month an obtain the validation for the Center Head of Sales on the individual plan
• Always prioritize the schedule set with existing students before accepting an appointment with a prospect
• Consistently follow-up with prospects and make subsequent appointments with prospects
• Rigorously update accurate prospect and student information in the CRM during and after each interaction
• Establish a strong daily work routine to maximize sales activities across all channels
• Attend training and coaching sessions that are organized for the role
  
  

While the above includes a description of the essential functions of the position, other duties may be assigned. This job description is subject to change at the discretion of management.

Minimum Relevant Experience: 2 years

Minimum Academic Requirement: university/college degree

Required Written Language: English and Vietnamese

Required Oral Language: English and Vietnamese

Required Competencies

• Premium sales and service experience
• Service-oriented mindset
• Professional appearance, confident attitude and great interpersonal skills
• Solution-driven mindset and strong negotiation skills
• Able to present idea convincingly with high level of energy and positivism
• Ambitious, competitive and driven with a hunger for success and clear goals
• Minimum of 2 years of sale experience, preferably from the education, insurance, hospitality, automotive or fitness sectors
• Stellar communication skills, both in English and Vietnamese
• Eager to work collaboratively with colleagues to achieve success as a team
• Ability to engage with prospects both face-to-face and over the phone
• Strong ability to build trust and to provide high quality level of care
• Able to work under pressure with flexible hours including evenings and weekends to meet and exceed sales targets