Educational Consultant

Position Title: International Ivy League Counsellor

Looking for a proactive, persuasive, and student-focused Tele Counsellor who can build meaningful relationships with prospective students and parents while driving enrolments.

Key Responsibilities

Lead Management & Follow-Up

• Contact prospective students and parents through phone calls, WhatsApp, email, and other communication channels.
• Qualify leads and understand their academic background, goals, and study abroad aspirations.
• Maintain consistent follow-up with interested prospects.
• Build trust and nurture leads throughout the decision-making journey.

Appointment Scheduling

• Schedule strategy sessions and consultations with senior counsellors.
• Ensure high attendance rates for scheduled sessions through timely reminders and follow-ups.
• Coordinate with internal teams to manage appointment calendars efficiently.

Student Counselling & Conversion

• Explain Intelligent Education's services, programs, and value proposition.
• Address student and parent queries professionally and confidently.
• Guide prospective clients through the enrolment process.
• Convert qualified leads into paying clients while maintaining a consultative approach.

CRM & Reporting

• Update lead interactions, follow-up notes, and status updates in the CRM system.
• Track daily call activities, appointments scheduled, and conversions.
• Prepare regular reports on lead engagement and sales performance.

Relationship Management

• Maintain positive relationships with students and parents throughout the admissions journey.
• Act as the first point of contact for prospective clients.
• Represent the company with professionalism and empathy.

Required Skills & Qualifications

Essential Requirements

• Excellent spoken and written English communication skills.
• Strong interpersonal and relationship-building abilities.
• Confident and persuasive telephone communication.
• Ability to handle objections and guide conversations effectively.
• Strong organizational and follow-up skills.
• Comfortable working with targets and performance metrics.
• Basic proficiency in Microsoft Office, Google Workspace, and CRM platforms.

Preferred Qualifications

• Experience in tele-calling, counselling, admissions, sales, customer success, or business development.
• Prior experience in education, study abroad, EdTech, or consulting industries will be an advantage.
• Graduate in any discipline.