Education Counsellor

B2B education counselor guides students on academic and career paths by assessing their strengths and interests, helping them set goals, and developing personalized plans. Responsible for counseling prospective students/parents, converting leads into applications & admissions, maintaining CRM discipline, and ensuring smooth communication throughout the admission cycle.

Key Responsibilities-

• Counsel students & parents through phone, WhatsApp, email and in-person
• Explain programs, eligibility, fee structure, scholarships & career scope
• Convert enquiries into forms and admissions
• Maintain follow-up discipline and timely communication with leads
• Coordinate with marketing & lead team for lead quality feedback
• Assist in documentation and payment follow-ups
• Participate in admission events, webinars, open house & campus visits
• Record all conversations.
• Candidates should have CRM experience.