EDTECH RELATIONSHIP MANAGER (Australian shift)
Careerblock · Hyderabad · onsite · Posted 52d ago
Not disclosedFresherfulltimeSourced from
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About this role
About The Opportunity
A fast-scaling edtech innovator working at the intersection of global education and workforce readiness, we partner with U.S. universities, bootcamps, and credentialing bodies to deliver career-aligned learning experiences to Indian talent. Our Relationship Managers act as the critical bridge—translating U.S. academic & industry standards into localized, high-impact student outcomes across India's top metros.
Role & Responsibilities
Must-Have
A fast-scaling edtech innovator working at the intersection of global education and workforce readiness, we partner with U.S. universities, bootcamps, and credentialing bodies to deliver career-aligned learning experiences to Indian talent. Our Relationship Managers act as the critical bridge—translating U.S. academic & industry standards into localized, high-impact student outcomes across India's top metros.
Role & Responsibilities
- Own end-to-end relationships with U.S. edtech partners—manage onboarding, performance tracking, contractual compliance, and renewal cycles.
- Coordinate cross-functional alignment between U.S. program leads, local Indian student success teams, and marketing operations to ensure seamless delivery.
- Translate U.S. academic frameworks (curricula, grading, credentialing) into regionally compliant and culturally relevant student experiences.
- Track KPIs (enrollment, completion, placement, NPS) and deliver regular performance dashboards to U.S. stakeholders with data-backed recommendations.
- Identify and resolve operational bottlenecks—logistics, tech, language, or cultural misalignment—before they impact student success.
- Represent Careerbloc as the primary liaison in U.S.-India partner meetings, negotiations, and escalation forums.
Must-Have
- CRM platforms (Salesforce, HubSpot)
- Stakeholder management
- U.S. higher education systems
- Cross-border collaboration
- Performance analytics (Google Data Studio, Tableau)
- Contract interpretation
- Experience with U.S. bootcamps or online credentialing programs
- Familiarity with Indian higher education landscape
- Basic understanding of LMS platforms (Canvas, Moodle, Blackboard)
- Work directly with U.S. education innovators shaping the future of global workforce development.
- High-impact, client-facing role with visibility into enterprise partnerships and strategic growth.
- Collaborative, fast-paced environment that rewards initiative, cultural fluency, and outcome-driven execution.
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Skills
Google Data StudioU.S. higher education systemsCanvasmoodleperformance analyticsBlackboardContract InterpretationTableauCross-Border Collaborationsalesforcehubspot