GURUGRAM · FULLTIME
eDiscovery Project Manager
Consilio
Gurugram · onsite · Posted 13d ago
Sourced from
Undisclosed5–10 yrsfulltimeGurugram
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Section · 01
About this role
This position is the primary point of contact with all clients assigned to the Consilio Managed Services Team and ensures consistently superior client service standards at all times. This person oversees and coordinates multiple projects and strategizes best practices to accomplish client goals and meet client deadlines. The eDiscovery Managed Services Project Manager operates as a liaison between internal teams to manage client requests.
Responsibilities - Primary point of contact with clients and ensure consistently superior client service standards
- Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
- Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
- Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
- Coordinate efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are negotiated, and shared resources are employed effectively
- Serve as liaison between company, clients, and 3 rd party vendors to create and deliver the right solutions
- Receive and respond to client requests, gather information necessary for resolving client inquiries and act as link between client and internal teams, including Data Processing, Hosting, Forensics and Finance
- Anticipate client needs and proactively provide assistance to clients to ensure service and support expectations met
- Develop strong, long-term client relationships to drive repeat business and obtain client references
- Identify opportunities to for add-on services for clients
- 5+ years of experience in the legal field in e-discovery, litigation support, paralegal, attorney or review project management required
- 5+ years of experience with client services in a professional environment or account management in a technical environment
- Excellent verbal and written communication skills, professional demeanor and ability to multi-task in a fast-paced environment
- Strong critical thinking skills and the ability to efficiently gather and process information for problem solving and troubleshooting requests from clients
- Strong technological skills related to Consilio e-discovery platforms required
- Ability to organize and prioritize tasks in a fast-paced, high growth atmosphere without sacrificing quality of client service
- Ability to work successfully both in a team and as an individual contributor
- Bachelor s degree required, JD a plus
- Platform-specific certifications a plus
Shifts Requirements:
- 7 PM to 4 AM IST
Work Mode:
- Hybrid Working Mode - 3 days work from office every week.
Location:
- Gurgaon/ Hyderabad/ Bangalore/ Pune
Consilio s True North Values
- Client Experience | Listen for the why . Clearly define success. Be accountable. Go the extra distance to create moments that matter.
- Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography , generations, and teams. Rally around final decisions.
- Innovation | Always be curious (ABC ). Challenge the status quo . Experiment and fail forward . Build for the future.
- Grit | Focus on what matters . Work with passion and persistence. Think like an owner . Deliver results you re proud of.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
TroubleshootingLitigation SupportForensicsproject managerrallye-discoveryParalegalattorneyhostingLitigationProject ManagementCommunication SkillsProduction ManagementLegalData Processingfinanceaccount management
Section · Company
About Consilio
Consilio
Legal
350
employees
2002
24 years old
Washington
United States (USA)
₹6.9L PA avg
Avg at Consilio
About
Consilio excels in eDiscovery, risk management, and legal consulting, supporting corporations and law firms with innovative solutions across the legal landscape.
Industries
Legal
Employee ratings
10 reviews
3.7/ 5
Culture
3.8
Career growth
2.9
Work-life
4.1
Employees rate it well for
Work-Life Balance39Company Culture38
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