EDI Sr Implementation Engineer

As a Senior Implementation Engineer II at Cleo, you are the technical backbone of your TEAM: configuring complex integrations, leading customer status meetings, guiding junior engineers through challenges, and bridging the gap between solution design and hands-on implementation. This is where deep technical execution meets leadership accountability - and where your path to Principal Engineer begins.

What Youll Do

Technical Delivery

• Lead technical delivery for assigned projects from implementation through Hypercare.
• Configure and troubleshoot complex EDI, API, ERP, and B2B integrations.
• Build advanced Business Process Sequences (BPS), data mappings, and API workflows.
• Implement performance, security, and integration best practices.
• Customer Project Leadership Act as the primary technical contact throughout project delivery.
• Lead customer meetings, workshops, UAT, and technical discussions.
• Partner with Project Managers and Solution Architects on planning, scoping, estimation, and issue resolution.
• Drive technical escalations and ensure timely project delivery.

Technical Expertise

• Design and implement integrations using ANSI X12, EDIFACT, XML, REST/SOAP APIs, and communication protocols (AS2, SFTP, VAN, HTTP/S).
• Develop ERP integrations across multiple platforms (SAP preferred).
• Implement authentication, OAuth, encryption, monitoring, and API security.
• Optimize integration performance and troubleshoot complex production issues.

Team Enablement

• Mentor junior engineers through code reviews, technical guidance, and onboarding.
• Promote engineering best practices, documentation, and reusable solutions.

What You Bring Required

• Strong experience with ANSI X12, EDIFACT, XML, and B2B integration.
• Expertise in AS2, SFTP, VAN, HTTP/S, REST/SOAP APIs, OAuth, and API security.
• Hands-on experience building complex BPS workflows, advanced data mappings, and ERP integrations (SAP preferred).
• Strong troubleshooting, performance optimization, and documentation skills.
• Experience leading technical delivery and mentoring engineers.
• Ability to manage customer communication, technical discussions, and project escalations.
• Strong collaboration with Project Managers, Architects, and cross-functional teams.
• B.E./B.Tech in Computer Science, IT, or related discipline.
• 5-7 years of EDI, B2B Integration, or Middleware implementation experience.

Preferred

• Previous technical lead or delivery ownership experience preferred.
• Experience in retail, manufacturing, logistics, or supply chain.
• Exposure to Sterling, Gentran, OpenText, Axway, or similar integration platforms.
• Knowledge of Cleo Integration Cloud (CIC) or Clarify.
• Experience with multiple ERP platforms and AI-assisted productivity tools.