EdgeOps Engineer

EdgeOps Engineer - - - - - - - - - - - - Key Responsibilities  

Provide expert technical support and troubleshooting for internal teams and external clients. 

Monitor system performance and proactively identify and remediate issues to ensure optimal uptime. 

Maintain secure, reliable, and up ‑ to ‑ date hardware and software environments. 

Lead and execute day ‑ to ‑ day IT operations related to Edge infrastructure. 

Document troubleshooting procedures, operational workflows, and maintenance activities to ensure consistency and knowledge sharing . 

Collaborate with vendors and internal stakeholders to plan, coordinate, and implement updates and enhancements. 

Enforce security standards and compliance requirements across all supported systems. 

Ensure alignment with company policies, operational frameworks, and industry best practices . 

Required Competencies  

Primary Technical Skills  

Strong proficiency in:   VMware vSphere and vCenter  

VMware Aria Operations  

vSAN / NAS technologies  

Solid experience in Linux system administration (RHEL 7 / 8 / 9). 

Ability to perform hardware monitoring and provide production support . 

Hands‑on experience with backup and recovery solutions such as Veeam and Rubrik . 

Strong understanding of security principles, controls, and operational security practices . 

Advanced troubleshooting and problem ‑ solving capabilities. 

Working knowledge of ITIL service management frameworks (Incident, Problem, Change, Request). 

  Secondary Technical Skills  

Ability to prepare high ‑ level technical and operational documentation (optional). 

Experience managing data center infrastructure hardware . 

Knowledge of platforms such as:  

Dell VxRail  

Lenovo Xclarity  

HPE SimpliVity  

Exposure to enterprise ‑ scale infrastructure environments . 

Experience or understanding of disaster recovery planning and execution . 

Familiarity with monitoring and observability tools such as Nagios, Grafana, and Splunk . 

Basic understanding of automation tools and infrastructure automation concepts .