eCommerce Marketplace Manager

Job Description:

We are looking for an experienced Ecommerce Marketplace Manager with a proven track record of building and scaling marketplace businesses from 0 to scale. The ideal candidate should have strong expertise in marketplace strategy, SKU architecture, assortment planning, pricing, demand analysis, and marketplace growth.

Key Responsibilities:

- Own the strategy and execution for building and scaling the marketplace business from the ground up.

- Define marketplace assortment and SKU architecture, including single titles, bundles, combos, and pack sizes based on demand, customer behavior, and competitive landscape.

- Develop and optimize marketplace assortment, pricing, promotions, and product positioning to drive sales and profitability.

- Analyze market trends, competitor offerings, customer demand, and category performance to identify growth opportunities.

- Build processes for marketplace onboarding, catalog management, inventory availability, order fulfillment, and operational execution.

- Drive marketplace GMV, revenue, conversion, repeat purchases, and overall business growth.

- Develop marketplace growth strategies across acquisition, assortment expansion, pricing, promotions, and customer experience.

- Monitor key marketplace metrics and use data-driven insights to improve performance and profitability.

- Work closely with supply chain, product, marketing, technology, finance, and operations teams to ensure seamless marketplace execution.

- Identify opportunities for automation, process improvement, and technology-led marketplace optimization.

- Manage external marketplace partners, sellers, vendors, and other ecosystem stakeholders as required.

- Build and scale marketplace processes, teams, and operating models as the business grows.

- Present business performance, insights, opportunities, and growth plans to senior leadership.

Required Skills & Experience:

- 5 - 10 years of experience in Ecommerce, Marketplace, Digital Commerce, or a related domain.

- Proven experience building and scaling a marketplace business from 0 to scale; experience managing only an established marketplace is not sufficient.

- Strong understanding of marketplace business models, assortment strategy, SKU architecture, pricing, and demand planning.

- Hands-on experience defining SKUs, bundles - combos, pack sizes, and product assortment based on market and customer demand.

- Strong analytical and commercial mindset with experience using marketplace performance data to drive decisions.

- Experience with marketplace growth, revenue - GMV management, conversion optimization, and profitability.

- Strong cross-functional and stakeholder management skills.

- Excellent problem-solving, execution, and communication skills.