Ecommerce Manager

Job Title: Ecommerce Manager 

Employment: Full Time Role

Joining: Immediate

Compensation:  Rs 4 to 8 LPA 

Job Location: Greater Kailash 2, New Delhi

Work Hours: Monday to Saturday, 10 AM to 7 PM, or Sundays as needed. 

About Us:

Beyond Beyond is a clean-clinical skincare brand rooted in science, innovation and simplicity. We go beyond trends and the ordinary to deliver high-performance, dermatologist-backed formulations that truly deliver results, and we're looking for an enthusiastic, bold, and inspired Ecommerce Manager support the Founder's Office.

Website: http://beyondbeyond.co.in/

Instagram: https://www.instagram.com/beyondbeyondskincare/) 

Job Responsibilities:

1.E-commerce Operations & Marketplace Management

• Manage product listings, content accuracy, pricing, and visual presentation across platforms (Amazon, Nykaa, Flipkart, Shopify, etc.).
• Liaise with marketplace account managers and internal teams for promotions, campaigns, and issue resolution.
• Monitor performance metrics — sales, returns, ratings, and fulfillment efficiency.
• Coordinate daily order processing, dispatch, and pickup schedules with logistics partners.
• Ensure timely resolution of shipment delays, return discrepancies, or customer concerns.

2.Inventory & Production Coordination

• Oversee inventory levels to prevent stockouts or overstocking across warehouses and channels.
• Coordinate with production teams and vendors for manufacturing schedules based on sales forecasts and marketing plans.
• Track raw materials and finished goods to maintain healthy stock turnover.
• Implement systems to monitor SKU performance, lead times, and reorder triggers.

3.Product Development & Compliance

• Coordinate barcode generation and GS1 registration for new and existing SKUs.
• Manage product onboarding, documentation, and regulatory compliance for ecommerce platforms.
• Collaborate with design and production teams for packaging, labeling, and product innovation.
• Work with suppliers and R&D on sampling, cost optimization, and product improvements.

4.Logistics, Delivery & Fulfilment

• Manage end-to-end shipping operations — pickups, delivery tracking, and returns.
• Optimize shipping partners and costs while ensuring timely delivery and quality control.
• Oversee documentation and compliance for inter-state or international shipments, where applicable.

5.Marketing & Merchandising Support

• Coordinate with the marketing team on ecommerce promotions, campaigns, and visibility opportunities.
• Ensure accurate product content, images, and campaign execution across all channels.
• Track campaign performance and suggest optimization strategies for conversions and visibility.

6.Events, Exhibitions & Pop-up Management

• Identify and sign up for relevant pop-ups, exhibitions, trade fairs, and industry events.
• Plan and coordinate logistics for participation — product movement, booth setup, team scheduling, and follow-up reporting.
• Attend events and exhibitions as a brand representative to build visibility and partnerships.
• Maintain strong relationships with event organizers and partners for future collaborations.

7. Product Placement & Partnerships

• Identify potential retail and professional placement opportunities — dermatology clinics, salons, spas, multi-brand outlets, and premium retail stores.
• Initiate contact, present brand propositions, and negotiate placement or distribution contracts.
• Coordinate product sampling, merchandising, and training support for partner outlets.
• Maintain ongoing communication with placement partners for replenishment, promotions, and relationship management.

Qualifications & Expectations: 

• Atleast 2-3 years of experience working as an Ecommerce Manager for any industry, if not the same industry. 
• Good communication skills, and be able to handle multiple stakeholders, and high pressure/demanding environments.