Ecommerce Manager

Company Description Growth Mitra Global is a results-driven business consulting and digital growth company focused on helping brands scale strategically in competitive markets. The organization delivers end-to-end solutions, including 360° branding, digital marketing, e-commerce setup, HR structuring, and distribution network development. By combining data-driven insights with practical execution, Growth Mitra Global builds strong brand presence and converts audiences into loyal customers. With a focus on measurable outcomes and long-term success, the company empowers businesses to expand confidently at national and global levels. Growth Mitra Global is committed to scaling brands beyond borders through structured, sustainable growth strategies.

Role Description The Ecommerce Manager role is a full-time, on-site position based in Surat. This role is responsible for managing and optimizing e-commerce platforms, including product listings, pricing, promotions, catalog accuracy, and inventory coordination. The Ecommerce Manager will oversee daily site performance, track key metrics, analyze customer behavior, and implement improvements to enhance conversion, average order value, and customer retention. The role includes collaborating with marketing and sales teams on campaigns, managing online merchandising, coordinating with operations for order fulfillment and customer service, and ensuring a seamless end-to-end customer journey. The Ecommerce Manager will also support strategic planning for new marketplace integrations, digital growth initiatives, and continuous process optimization to drive revenue and brand visibility.

Qualifications

• Strong E-Commerce expertise with hands-on experience managing online marketplaces, e-store operations, and product catalog management.
• Analytical Skills to interpret data, track KPIs, evaluate campaign performance, and make data-informed decisions for growth.
• Marketing knowledge to coordinate digital campaigns, promotions, and merchandising strategies that drive traffic and sales.
• Sales capabilities to align e-commerce efforts with revenue targets, upsell and cross-sell effectively, and support overall business development.
• Effective Communication skills to collaborate with cross-functional teams, coordinate with external partners, and present insights clearly.
• Familiarity with ecommerce platforms, analytics tools, and basic SEO/SEM practices is preferred.
• Bachelor’s degree in Business, Marketing, Commerce, or a related field, or equivalent practical experience.
• Ability to work on-site in Surat, manage multiple priorities, and maintain a structured, detail-oriented approach to operations.