eCommerce Expert

Position: Remote

Working Time: US EST

Role & responsibilities

Senior Amazon & Walmart Marketplace Manager UK & USA

Fusion5 is seeking an experienced, hands-on marketplace expert to develop and manage our Amazon UK, Amazon USA, and Walmart USA stores.

We need one reliable point of contact who takes ownership of marketplace operations, identifies opportunities, resolves issues, and completes the work independently.

Responsibilities

• Manage Amazon Seller Central and Walmart Seller Center, including listings, inventory, account health, support cases, and performance issues.
• Create and improve product listings, variations, titles, bullet points, keywords, images, A+ Content, and brand stores.
• Resolve suppressed listings, stranded inventory, catalogue errors, listing restrictions, and other operational problems.
• Manage advertising, promotions, and pricing with clear attention to profitability.
• Coordinate FBA and WFS inventory, replenishment, shipment discrepancies, returns, and reimbursement claims.
• Handle marketplace compliance requests and prepare evidence-based appeals when required.
• Monitor sales, conversion, advertising performance, and returns; turn findings into completed improvements.
• Coordinate with our internal team and creative resources while remaining accountable for delivery.
• Provide a concise weekly report showing work completed, results, unresolved issues, and next priorities.

Required experience

• Strong practical knowledge of Amazon Seller Central across both UK and US marketplaces.
• Proven experience managing Walmart USA through Seller Center.
• Experience with Brand Registry, A+ Content, advertising, catalogue troubleshooting, and account health.
• Demonstrable results growing established stores and improving operational performance.
• Strong written communication, organisation, and follow-through.
• Consumer electronics experience preferred.

Please include in your application

1. Examples of Amazon and Walmart stores you have personally managed, explaining your responsibilities.
2. Measurable results, including the starting position, timeframe, and your contribution.
3. Two examples of difficult marketplace issues you personally resolved.
4. Which responsibilities you handle yourself and which require additional specialists.
5. Your availability, working hours, current client workload, and proposed fee.
6. Your approach to the first 30 days.

We are looking for a long-term working relationship with someone who delivers actionable work and takes responsibility for outcomes.

Preferred candidate profile

Revenue Growth & Performance-Based Rewards

Our primary goal is to substantially increase revenue across Amazon UK, Amazon USA, and Walmart USA. We want an ambitious, hands-on expert who will develop and execute aggressive, marketplace-compliant growth strategies across advertising, listings, promotions, pricing, and product launches.

You will be expected to take ownership of measurable growth targets and turn opportunities into completed actions and sales results.

Exceptional performance will be rewarded. Alongside an agreed base fee, we will offer performance-based incentives linked to the additional revenue you generate against an agreed baseline, with clear profitability requirements. The more profitable revenue you help us generate, the greater your earning potential.

Please include examples of revenue growth you have personally delivered, the strategies you implemented, and the advertising budgets involved.