EA To Global Sales President

1. Executive & Administrative Support

• Manage the Global Sales President's calendar, appointments, meetings, and international travel.
• Coordinate meetings across multiple time zones and prepare agendas, minutes of meetings (MOM), and action trackers.
• Manage executive correspondence, confidential documents, and business communications.
• Prepare presentations, reports, business reviews, and executive dashboards for management and customer meetings.

1. Internal & External Coordination

• Coordinate with all internal departments, including Sales, Projects, Production, Planning, Procurement, Finance, Service, Logistics, Marketing, HR, Quality, and Stores, to ensure timely execution of business activities.
• Act as the central coordination point between the Global Sales President and internal stakeholders.
• Communicate professionally with domestic and international customers, distributors, and channel partners.
• Coordinate customer meetings, virtual discussions, plant visits, and maintain effective communication records.

1. Email Management & Follow-ups

• Manage the Global Sales President's email inbox by prioritizing communications, scheduling responses, and tracking important correspondence.
• Ensure timely follow-up on customer inquiries, internal discussions, pending approvals, and executive commitments.
• Draft professional emails, business correspondence, meeting invitations, and customer communications.

1. Sales & Business Operations

• Coordinate with Regional Sales Managers, Area Sales Managers, and international sales teams.
• Prepare and maintain weekly, monthly, and quarterly sales MIS reports, dashboards, forecasts, and performance reviews.
• Track sales pipeline, quotations, proposals, customer inquiries, and business opportunities.
• Support annual sales planning, budgeting, strategic initiatives, exhibitions, and customer events.

1. Order Clarification & Execution Support

• Coordinate with Sales, Projects, Production, Planning, and Dispatch teams for order clarifications and execution.
• Track customer orders from order confirmation through manufacturing, dispatch, installation, and project completion.
• Ensure timely resolution of commercial, technical, and operational issues impacting order execution.
• Follow up on pending approvals, documentation, and customer requirements to ensure on-time delivery.

1. Collection Follow-ups

• Coordinate with Finance and Sales teams to monitor outstanding customer payments.
• Follow up with customers regarding pending collections and payment commitments.
• Maintain collection status reports and provide periodic updates to management.

1. Organization-Wide Coordination

• Drive overall coordination across Jekson to ensure smooth execution of customer orders, projects, and strategic business initiatives.
• Monitor critical action items, identify execution bottlenecks, and coordinate with respective departments for timely closure.
• Support the Global Sales President in achieving organizational goals through effective planning, execution, and follow-up.

Required Qualifications

• Bachelor's degree in Business Administration, Commerce, Management, Engineering, or a related field. MBA preferred.
• 58 years of experience as an Executive Assistant, Business Coordinator, Sales Coordinator, or Executive Support role, preferably in a manufacturing, engineering, automation, or pharmaceutical equipment company.
• Experience supporting senior leadership in a global business environment is preferred.

Technical Skills

• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
• Experience with ERP and CRM systems (SAP, Microsoft Dynamics, Salesforce, Zoho, or equivalent).
• Knowledge of Power BI or other MIS reporting tools is an advantage.
• Strong presentation preparation and business reporting skills.

Key Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High level of professionalism, confidentiality, and integrity.
• Excellent coordination and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Ability to work under pressure and manage multiple priorities.
• Proactive, self-driven, and execution-oriented mindset.

Key Performance Indicators (KPIs)

• Timely execution of executive priorities and action items.
• Effective coordination across departments and stakeholders.
• Accuracy and timeliness of MIS reports and executive dashboards.
• On-time follow-up and closure of customer inquiries, quotations, and pending actions.
• Smooth order execution and issue resolution.
• Timely collection follow-ups and receivable status reporting.
• Efficient calendar, travel, meeting, and email management.
• Overall support in achieving global sales and business objectives.