EA Recredentialing Professional
Sterling Information Resources · Bengaluru · onsite · Posted 41d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
A successful Operations Analyst will be responsible for managing inbound and outbound calls for reference, education, credential, and employment verification. The role requires strong attention to detail and analytical skills to ensure accurate and comprehensive reporting.
Key Responsibilities:
- Manage inbound and outbound calls for verification processes
- Obtain and validate information via phone, email, and other channels
- Investigate and confirm reference credibility
- Respond to candidate and client queries
- Coordinate with internal teams on verification status
- Maintain and update databases and reports
- Perform quality checks and other assigned operational duties
Eligibility Criteria:
- Open to freshers and candidates with up to 5 years of experience
Educational qualifications:
- 10+2 (12th pass)
- 10+3 (10th + diploma)
- Any graduate (except BE/BTech/MBA and Open university)
- Candidate MUST possess all relevant documents of their education and previous experience (if any)
Work Schedule:
- Work from Office (Bangalore Location)
- 5-day work week with 2 days off
- Training phase: Monday to Friday schedule
- Post-training: Rotational shifts with rotational week-offs
Weekend or night shifts may be required based on business needs (compensation as per company policy)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
analytical thinkingoperations analystOutboundInbound and outbound callsoperationsinbound
About Sterling Information Resources
Sterling Information Resources
Analytics & KPO
102
employees
₹4.7L PA avg
Avg at Sterling Information Resources
About
Sterling Information Resources (I) Pvt. Ltd., operating under First Advantage, is a global provider of background screening and verification services. The company specializes in employment checks, criminal record verification, and compliance-driven research to support hiring decisions. With advanced analytics and a strong presence across industries, Sterling delivers trusted insights that help organizations mitigate risk and ensure workforce integrity.
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