E-commerce Store Manager

About us Kuwa Supplements is a fast-growing D2C health & wellness brand, focused on making everyday healthcare more accessible and convenient. We are part of the Valeo Health ecosystem, with a strong presence across the GCC region. With a wide portfolio spanning supplements, skincare, and wellness products, we operate a high-scale e-commerce store with 5,000+ SKUs, serving customers across the UAE, Saudi Arabia, Kuwait, Oman, Qatar, and Bahrain. Our focus is on building a seamless online experience—from product discovery to delivery— while continuously improving conversion, performance, and customer satisfaction. Role Overview We’re looking for a Product Manager to own the day-to-day performance and operations of our 5,000+ SKU Shopify store. This is a cross-functional role where you will work closely with Ops, Tech, SEO, and Marketing teams to ensure a smooth customer experience and drive continuous improvements in conversion and revenue. What You’ll Do Catalog & Listings • Own product listings end-to-end — from Unicommerce to live Shopify pages • Create and optimize high-quality product pages (titles, descriptions, attributes) • Manage bulk uploads/updates using CSVs / Matrixify • Improve product discovery through collections, tags, and search optimization Store Operations • Manage Unicommerce ↔ Shopify sync (inventory, pricing, SKU mapping) • Resolve listing issues, inventory mismatches, and sync errors • Maintain overall catalog accuracy and site hygiene Merchandising & UX • Manage homepage, collections, and campaign banners • Ensure a smooth, mobile-first user experience • Continuously identify and improve friction points on the website Growth & Performance • Improve: o Conversion Rate (CVR) o Revenue Per Visitor (RPV) o Average Order Value (AOV) • Work with SEO & Marketing to improve traffic quality and conversion • Support upsells, cross-sell, and merchandising initiatives Who You’ll Work With • Warehouse / Ops Team → inventory & Unicommerce • Developers → fixes and improvements • SEO Manager → search and content optimization • Marketing & Design Teams → campaigns and creatives What We’re Looking For • 2+ years of experience managing Shopify stores (high SKU count preferred) • (Good to have) Hands-on experience with Unicommerce (Uniware) • Strong Excel / Google Sheets skills • Understanding of e-commerce metrics (CVR, AOV, etc.) • Ability to create or improve product listings for search and conversion • High ownership mindset What Success Looks Like • Accurate and well-managed catalog • Fast, error-free product launches • Improved conversion and on-site performance • Smooth and reliable store operations Why This Role is Exciting • Real ownership of a large-scale e-commerce store • Direct impact on customer experience and revenue • Exposure to both operations and growth, not just one side Required Skills Shopify Unicommerce