E-Commerce & Product Content Manager

About the Role

We're looking for a detail-oriented and proactive E-Commerce & Product Content Manager to take ownership of our client's online store and ensure our products are presented accurately, attractively, and consistently across the website.

This is a hands-on role that combines e-commerce management, product listings, website merchandising, product photography, and content management. You'll be responsible for keeping the website updated, making sure every product looks its best online, and ensuring a smooth experience for customers browsing and shopping.

Key Responsibilities

E-Commerce & Website Management

• Manage and maintain the e-commerce website on a day-to-day basis.
• Add new products, update existing products, and ensure all website information is accurate.
• Manage product categories, collections, filters, tags, pricing, variants, inventory information, and product availability.
• Regularly audit the website for incorrect information, broken links, missing images, formatting issues, and outdated content.
• Ensure products are merchandised and organised in a way that makes browsing easy and intuitive.
• Coordinate website updates for new launches, collections, promotions, and seasonal campaigns.

Product Listings & Content

• Create and maintain compelling and accurate product listings.
• Write, edit, and format product titles, descriptions, specifications, and other product information.
• Ensure product information is consistent across different platforms and touchpoints.
• Upload and organise product images, videos, size charts, and other relevant assets.
• Maintain a well-organised product/content library.

Product Photography & Visual Content

• Coordinate product photography requirements for new and existing products.
• Ensure products are photographed according to the brand's visual guidelines.
• Select, organise, rename, resize, and upload product images appropriately for the website.
• Coordinate with photographers, designers, or internal teams for image requirements, edits, retouching, and reshoots when needed.
• Ensure product imagery is consistent, high-quality, and optimised for online shopping.

What We're Looking For

• 0–3 years of experience in e-commerce, website management, product content, or a similar role.
• Experience working with an e-commerce platform such as Shopify, WooCommerce, or similar.
• Strong attention to detail and excellent organisational skills.
• Good understanding of product photography and what makes product imagery effective online.
• Strong written communication and an eye for good product copy.
• Basic understanding of image formats, sizing, compression, and web optimisation.
• Ability to work independently and manage multiple products, launches, and deadlines simultaneously.
• A strong visual eye and understanding of branding and presentation.
• Comfortable coordinating with multiple teams and external vendors.
• Proactive mindset: someone who notices what needs fixing or updating rather than waiting to be told.