E-commerce Operations Associate

Job Summary

We are assisting a client with this position as part of an expanding team. As E-commerce Operations Associate, you will handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up. This includes coordinating assigned work, responding to relevant enquiries, maintaining records and reports, following up with stakeholders and ensuring that agreed activities are completed on time.

Responsibilities

• handle day-to-day responsibilities connected with order management, customer experience, catalogue coordination, reporting, follow-up
• coordinating assigned work
• responding to relevant enquiries
• maintaining records and reports
• following up with stakeholders
• ensuring that agreed activities are completed on time

Requirements

• 0-3 years of experience
• based across Delhi, Bengaluru, Mumbai, Noida
• the work is practical and team-oriented, with regular interaction with colleagues, customers, vendors, partners or other stakeholders depending on the assignment
• candidates should be comfortable with routine follow-ups, working with people and keeping information updated
• the ideal candidate should communicate clearly, be organised and take ownership of routine responsibilities after initial training

Location - Delhi / NCR , Bengaluru , Mumbai , Noida