E-commerce & Marketplace Growth Founder s Office

Location: Noida | Work From Office

Experience: 4–6 Years

Industry: Beauty | Wellness | D2C

Effora is building India's premium Beauty & Wellness brand focused on routines, recovery and visible results.

We're looking for someone who can own e-commerce and marketplace growth end to end and work closely with the Founder to scale revenue, improve customer experience and build strong operating systems.

E-commerce & Marketplace Growth

• Own revenue and operations across Shopify, Amazon, Nykaa, Tira, Myntra, Flipkart, Blinkit, Zepto, Instamart and other platforms.
• Drive marketplace launches, listings, merchandising, promotions, paid visibility and organic ranking.
• Identify opportunities to improve revenue, conversion, ASP and profitability.

Operations & Fulfilment

• Own the complete order lifecycle from confirmation to successful delivery.
• Coordinate inventory, warehouse, logistics, NDR, RTO, returns and replacements.
• Ensure stock availability across channels and minimize revenue loss due to stockouts or fulfilment issues.

Customer Experience & Retention

• Improve post-purchase experience, CSAT/NPS, reviews and ratings.
• Build systems for customer feedback, issue resolution and retention.
• Work with Growth and Product teams to convert customer insights into improvements.

Analytics & Business Ownership

• Track revenue, channel mix, margins, marketplace health, inventory and operational KPIs.
• Build scalable SOPs, dashboards and processes.
• Identify bottlenecks proactively and drive solutions without waiting for instructions.

• 4–6 years of e-commerce/marketplace experience, preferably in Beauty, Wellness or Consumer D2C.
• Strong experience across Shopify and major Indian marketplaces.
• Proven ownership of revenue, marketplace growth, fulfilment and inventory.
• Strong understanding of P&L, margins, promotions, marketplace ads and unit economics.
• High ownership, strong analytical ability and excellent stakeholder management.
• Comfortable operating in a fast-moving Founder's Office environment.
  

Revenue Growth | Marketplace Contribution | Organic Marketplace Revenue | Contribution Margin | Stock Availability | RTO Reduction | On-Time Delivery | Reviews & Ratings | CSAT/NPS | Operational Efficiency

• Work directly with the Founder.
• Own a high-impact revenue function.
• Build and scale multiple e-commerce channels from the ground up.
• Opportunity to build systems, teams and processes with significant ownership.

Interested

• Send your resume and a short note to [HIDDEN TEXT].