E-Commerce Marketplace Executive (Skincare Startup)

Key Responsibilities:

• Manage daily operations across all assigned marketplaces

• Monitor sales, pricing, stock levels, and listing health

• Ensure zero suppressed listings and resolve catalog errors promptly

• Coordinate with internal teams (supply chain, finance, content) for seamless execution

• Track and reduce penalties, chargebacks, and claim issues

• Create and update product listings (titles, descriptions, bullet points, backend keywords)

• Upload new SKUs and manage parent-child variations

• Ensure accurate categorization, attributes, and compliance as per platform guidelines

• Optimize listings for discoverability and conversion

• Maintain content hygiene across all platforms

• Track daily inventory levels and ensure 95%+ availability

• Coordinate replenishment planning with supply chain

• Monitor sell-through and weeks of cover

• Support demand forecasting with sales trend data

• Execute platform promotions, coupons, and deals

• Support major sale events (BBD, Pink Friday, EORS, etc.)

• Ensure timely deal submissions and pricing alignment

• Track event performance and share post-sale analysis

• Monitor KPIs such as Revenue & sell-through; CTR & CVR; Buy Box % (where applicable); Ratings & reviews; and Return rates

• Prepare weekly and monthly business reports

• Identify underperforming SKUs and suggest corrective actions

• Work closely with marketplace account managers for Visibility, Campaign and Operational issue resolution

• Maintain documentation of agreements and platform communications

Good to have:

• 1–3 years of hands-on marketplace management experience

• Familiarity with Seller/Vendor Central dashboards

• Strong Excel / Google Sheets proficiency

• High attention to detail and strong follow-up skills

• Strong understanding of marketplace algorithms and listing SEO

• Bachelor's degree in Business, Marketing, or related field

• Experience in beauty, personal care, FMCG, or lifestyle brands preferred