E-commerce Manager

Job Summary

We are looking for a result-oriented E-commerce Manager to manage and grow our online sales operations. The ideal candidate should have experience in e-commerce platforms, product listing management, inventory coordination, order processing, and online sales growth.

Key Responsibilities

• Manage day-to-day e-commerce operations across online marketplaces and the companys website.

• Handle product listings, catalog management, pricing, product descriptions, images, and stock updates.

• Manage platforms such as Amazon, Flipkart, Meesho, and other relevant marketplaces.

• Monitor orders, returns, cancellations, inventory, and timely order fulfillment.

• Develop strategies to increase online sales, improve conversion rates, and achieve revenue targets.

• Coordinate with marketing teams for promotions, discounts, campaigns, and product launches.

• Track sales performance, revenue, customer feedback, and marketplace analytics.

• Ensure accurate product information and compliance with marketplace policies.

• Coordinate with logistics, warehouse, and customer support teams to ensure smooth operations.

• Prepare regular reports on sales, inventory, product performance, and business growth.

Required Qualifications & Skills

• Bachelors degree in Business Administration, Marketing, Commerce, or a related field.

• 2-4 years of relevant experience in e-commerce management.

• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, or similar platforms.

• Knowledge of inventory management, order processing, marketplace advertising, and sales analytics.

• Strong analytical, communication, coordination, and problem-solving skills.

• Proficiency in MS Excel or Google Sheets.

Preferred Candidate Profile

• Experience in managing e-commerce operations for consumer products, FMCG, beauty, wellness, or healthcare brands.

• Ability to manage multiple marketplaces and meet sales targets.

• Knowledge of marketplace SEO, performance marketing, and product catalog optimization.

Key Performance Indicators (KPIs)

• Online sales and revenue growth.

• Order fulfillment and inventory accuracy.

• Product listing quality and catalog optimization.

• Return and cancellation rate management.

• Marketplace performance and conversion rate improvement.