E-commerce Manager

Location: Mahadevapura, Bangalore
Experience: 5-7 Years
Role Type: Full-time, In-office
Day Shift: 9:30 am - 6:30 pm

About the role:
We are seeking a proactive and data-driven Manager - E-commerce to oversee and grow our digital presence across marketplaces and brand websites. You will play a critical role in scaling e-commerce operations and marketing, and in driving top-line and bottom-line performance. This is a cross-functional role that demands strong analytical acumen, strategic thinking, and hands-on execution capabilities across e-commerce and digital channels.

Key Responsibilities:

E-commerce Operations & Marketplace Management

• Manage day-to-day operations across key online marketplaces and brand-owned platforms.
• Run campaigns in marketplaces, meta & other channels to achieve revenue targets.
• Ensure inventory health and stock availability across multiple channels.
• Optimize product listings for better visibility and conversion
• Work with marketplaces to identify potential revenue opportunities & execute.
• Monitor customer reviews, feedback, and escalations for product feedback.
• Work with internal teams to drive ad sales & improve RoAS across channels.
  
  

Analytics & Strategy

• Track and report on KPIs related to traffic, conversion, and revenue.
• Analyze campaign and sales data to derive insights, recommend improvements, and guide decision-making.
• Collaborate with internal teams (Marketing, Sales, Product) to resolve blockers affecting e-commerce performance.

Preferred Candidate Profile:

• 5-8 years of experience in e-commerce operations and digital marketing.
• Experience in managing operations across marketplaces would be preferred
• Solid understanding of marketplace algorithms, PPC, and campaign performance metrics.
• Proven ability to manage and scale campaigns across different channels.
• Strong problem-solving and analytical skills with proficiency in tools like Excel, Google Analytics, Meta Ads Manager, etc.
• Excellent communication, project management, and cross-functional collaboration skills.