E-commerce Manager with 5+ years of experience

We are looking for a result-oriented and experienced E-Commerce Manager to oversee and grow our e-commerce operations across multiple online marketplaces and D2C platforms. The ideal candidate should have strong expertise in marketplace management, client handling, sales growth, operations, and digital commerce strategies.

Key Responsibilities

Manage end-to-end e-commerce operations for multiple client accounts.

Handle marketplace operations on Amazon, Flipkart, Myntra, Ajio, Meesho, Blinkit, Zepto, BigBasket, JioMart, and other online platforms.

Create and execute strategies to increase online sales, visibility, and profitability.

Monitor product listings, pricing, inventory, promotions, and catalog health.

Coordinate with internal teams including Catalog, PPC, Content, Design, Operations, and Customer Support.

Analyze sales reports, traffic, conversion rates, and marketplace performance to identify growth opportunities.

Ensure timely order processing, inventory management, and fulfillment coordination.

Manage promotional campaigns, festive sales, and marketplace offers.

Handle client communication, performance reviews, and business growth planning.

Work closely with logistics and warehouse teams to maintain inventory accuracy.

Identify marketplace issues and ensure timely resolution.

Prepare weekly and monthly MIS reports and present business insights to management.

Stay updated with marketplace policy changes, industry trends, and competitor activities.

Required Skills

Strong understanding of Amazon Seller Central, Flipkart Seller Hub, and other marketplace panels.

Experience with Shopify or D2C website management.

Knowledge of OMS, WMS, ERP, and inventory management systems.

Understanding of PPC campaigns, SEO, and digital marketing fundamentals.

Strong analytical skills with proficiency in Excel/Google Sheets.

Excellent communication, client management, and team coordination skills.

Ability to handle multiple client accounts simultaneously.

Strong problem-solving and decision-making abilities.

Preferred Qualifications

Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.

5+ years of experience in E-Commerce or Marketplace Management.

Experience in D2C, B2B, and B2C business models will be an added advantage.

Key Performance Indicators (KPIs)

Sales Growth

GMV Achievement

Marketplace Account Health

Client Satisfaction & Retention

Inventory Accuracy

Campaign Performance (ROAS/ROI)

Order Fulfillment & SLA Compliance

Product Visibility & Conversion Rate

Team Productivity

Revenue Growth

Why Join Us?

Opportunity to work with leading e-commerce brands.

Career growth in a fast-growing technology company.

Exposure to multiple marketplaces and D2C platforms.

Collaborative and performance-driven work environment.