E-commerce IT Development and Support

E-commerce IT Development and Support

DEWDROPZ | Outdoor Apparel & Lifestyle

DEWDROPZ is building a new-age outdoor apparel and lifestyle brand, and were looking for someone who can own the technology and digital operations behind our e-commerce business.

This role is ideal for someone who understands that e-commerce is not just about a website — it is about connecting technology, payments, inventory, fulfilment, analytics and customer experience into one seamless system.

What You’ll Own

* Manage and continuously improve the DEWDROPZ e-commerce website

* Manage integrations with Razorpay, Shiprocket, Zoho and other platforms

* Coordinate website development, maintenance and third-party technology partners

* Manage product catalogue, SKUs, pricing, inventory and online orders

* Ensure smooth integration between website payment inventory fulfilment accounting

* Set up and manage Zoho Books, Zoho Inventory, Zoho CRM and related applications

* Monitor website performance, conversion, checkout and payment issues

* Implement Google Analytics, Meta Pixel and conversion tracking

* Develop dashboards for sales, inventory, customer and marketing performance

* Identify opportunities for automation and process improvement

* Coordinate with developers for APIs, new features and troubleshooting

* Ensure website security, backups, access controls and basic cybersecurity practices

* Support future DEWDROPZ platforms such as TrekBuddy, The Studio and Trails

Ideal Candidate

* 2–5 years of experience in e-commerce technology / e-commerce operations / digital products

* Strong understanding of e-commerce platforms and backend operations

* Experience with Razorpay, Shiprocket, Zoho or similar tools

* Good understanding of APIs and third-party integrations

* Familiarity with Google Analytics / GA4, Meta Business Suite and conversion tracking

* Comfortable working with developers and external technology vendors

* Good understanding of inventory, fulfilment and order management

* Basic understanding of databases, web technologies and cloud platforms

* Strong analytical and problem-solving skills

* Ability to work independently in a startup environment

Good to Have

* Experience with Next.js / React / Node.js

* API integration experience

* Experience with Zoho One

* Experience with fashion/apparel e-commerce

* Understanding of SEO and website performance

* Experience building dashboards and automated workflows

What We’re Looking For

Someone who can own the technology ecosystem, not just maintain a website.

You should be comfortable moving between business, technology, vendors and data — and turning ideas into working digital solutions.

Location: Prayagraj

Experience: 2–5 years