E-Commerce Intern

Company Overview

We are a fast-growing Indian retail chain(B2C) with 27+ stores across Hyderabad, Bangalore, Chennai, and Kerala, specializing in Beauty & Wellness. With a workforce of 120+ employees, we are expanding rapidly and looking for a dynamic Intern.

Job Summary

We are looking for an intern to help us optimize the shopping experience on our website. This role is technical and operational, ensuring our customers have a seamless path from discovery to checkout.

Key Responsibilities

• Managing the upload of content onto the website with the help of internal brand team & third-party brands.
• Create and maintain training materials and web documentation for end users in charge of e-commerce/Loyalty operations.
• Working together with the catalogue team to deliver the information in the format needed for website upload with accuracy.
• Monitor website analytics to identify drop-off points in the customer journey.
• Coordinate with the logistics and customer care teams to ensure order fulfilment and resolve queries.
• Help set up and test promotional banners, regular creatives brand wise/category wise/SKU wise/Seasonality, discount codes, and loyalty program.

Desired Skills

• Familiarity with Ecommerce platforms (Shopify, WooCommerce, Nykaa, Purple or similar).
• Detail-oriented with a focus on data accuracy.
• Problem-solving attitude and a basic understanding of online retail operations.
• Excellent Communication skills.