E Commerce Executive

Roles and Responsibilities

• Manage seller accounts on Amazon, Flipkart, Meesho, and other e-commerce platforms.
• Create, update, and optimise product listings, descriptions, images, pricing, and catalogues.
• Process online orders and coordinate with the Store and Dispatch teams for timely delivery.
• Monitor inventory levels and update stock availability across marketplaces.
• Handle customer queries, returns, refunds, cancellations, and complaints.
• Monitor daily sales, product performance, marketplace ratings, and account health.
• Coordinate pricing updates, discounts, promotional campaigns, and marketplace advertisements with management approval.
• Prepare daily, weekly, and monthly sales and order reports.
• Maintain accurate records of orders, returns, inventory, and marketplace activities.
• Coordinate with Sales, Accounts, Store, Dispatch, and Marketing departments.

Required Skills

• Knowledge of Amazon Seller Central, Flipkart Seller Hub, and Meesho Supplier Panel.
• Experience in product listing, catalogue management, and order processing.
• Basic knowledge of Excel, Google Sheets, and sales reporting.
• Good communication, coordination, and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.